Orders are prepared within 48 working hours, excluding weekends.

Once your order has been shipped, an email containing the tracking number will be sent. automatically. Please check your spam folder and the email address provided when placing your order.

Yes, we deliver internationally. Delivery times and fees vary depending on the destination country.

France: 3 to 8 business days depending on the carrier International: 5 to 10 business days (excluding any customs checks) These deadlines do not include preparation time.

Tracking may take up to 72 hours to update after shipment, including weekends and holidays. That's normal.

If your order contains a pre-order item, the entire order will be shipped in one package once all items are available.

Any changes or cancellations must be requested before shipment. Once the tracking number has been generated, no changes can be made.

For international orders, customs fees or local taxes may be applied by the destination country. We mainly ship via Colissimo, a carrier that generally applies little or no customs fees depending on the country. When fees apply, they remain beyond our control and are the responsibility of the customer.

Customer service can be contacted in the event of: – missing, incorrect or damaged item – return or exchange request – confirmed delivery delay – tracking problem after shipment The response time is 24 to 72 business hours.

Returns are accepted in accordance with our general terms and conditions of sale. Return shipping costs are the responsibility of the customer. Worn, washed or unlabeled items cannot be returned.

AL DÜNYA is a modest ready-to-wear brand offering modern, elegant pieces and comfortable, designed for everyday wear as well as special occasions.

Our collections are carefully designed, with particular attention paid to cuts, materials and finishes, then produced in selected partner workshops.

Yes, the majority of our collections are offered in limited quantities to guarantee better quality and avoid overproduction.

Some models may be restocked depending on demand. However, once an item is sold out, it may not return or may be offered in a different version.

A size guide is available on each product page to help you choose the most suitable size.

We do our best to accurately represent the colours. Slight variations may occur depending on the screen and brightness.

New products are announced first on our social media channels and via our newsletter.